Shipping protection

How long does it take for my order to be dispatched?
Once your payment is confirmed, our team processes and dispatches your order within 2 business days. This timeframe ensures that your fragrance is meticulously inspected and packaged to arrive in perfect condition.

What is the estimated delivery time?
The average delivery time is 4–10 business days from the date of dispatch. Please note that delivery times may vary slightly depending on your specific location.

How can I track my order?
As soon as your order is on its way, you will receive a tracking number via email so you can monitor every step of the journey to your doorstep.

Do Allura Outlet products come with a warranty?

Yes. At Allura Outlet, quality is our top priority. We provide a 30-day warranty covering any manufacturing defects or issues related to transit damage.

What should I do if there is an issue with my product?

If you notice any irregularities, please contact our customer support team immediately at support@alluraprime.com. We are committed to resolving your request through a replacement or an appropriate solution within the warranty period.